Report a breach
After completing your order, you can pay through bank transfer
Currently, we ship in the EU at standard Luxembourg Post Office rates
If you requested a custom order, I will send you a photograph of the item before I send it to you , to ensure that everything is according to your request.
Return & Refund
You have the right to cancel your online purchase within 5 days. This period begins on the day you receive your purchase. The seller must give you a refund within 30 days.
- Damaged items: A picture will always be required, otherwise I won't replace/refund. After that, I’ll replace or refund, after you send it back to me. There will be no refunds for shipping charges and you will be responsible for return shipping costs.
- Item not as described: if you are not satisfied with it, I’ll refund the item, after you send it back to me. You will be responsible for return shipping costs and you should return the item in their original condition.
Please, contact us for more details.
How can I request more informations?
Send a private message on Facebook (http://www.facebook.com/zarabadim) or send an email to firstname.lastname@example.org
I want something that does not exist in the store. May I still order?
Yes, it's possible made request for personalized items. Just send us all the details, by email.
I want an item but with some changes. is that possible?
Yes. ust send us an email with all the change details.
Will there be items like mine?
All the items are handmade. All are unique, they can be similar but never equal. Therefore they are all special, each in it's own way.